NoHODL Privacy Policy
Effective Date: March 8, 2025
1. Introduction
NoHODL ("we," "our," or "us") is committed to protecting the privacy and personal data of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform ("the Platform"). We adhere to applicable data protection regulations, including the European Union's General Data Protection Regulation (GDPR), to ensure your data is handled with the utmost care and transparency.
2. Data Collection
We collect personal data necessary to provide and improve our services. This includes:
Personal Identification Information: Such as your name, email address, postal address, phone number, and other identifiers.
Financial Information: Including bank account details, transaction histories, and cryptocurrency wallet addresses.
Technical Data: Such as IP addresses, browser types, operating systems, and usage patterns on our Platform.
3. Legal Basis for Processing
Our processing of your personal data is based on:
Contractual Necessity: To fulfill our obligations in providing the services you have requested.
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: To enhance our services, prevent fraud, and ensure the security of our Platform.
Consent: Where you have provided explicit consent for specific processing activities.
4. Use of Data
We use your personal data for the following purposes:
Service Delivery: To operate and maintain our Platform, process transactions, and provide customer support.
Communication: To send administrative information, updates, security alerts, and promotional materials (with your consent).
Compliance: To adhere to legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
Improvement: To analyze usage patterns and improve our services and user experience.
5. Data Sharing and Disclosure
We may share your personal data with:
Service Providers: Trusted third parties who assist in operating our Platform, conducting our business, or servicing you, under strict confidentiality agreements.
Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of NoHODL, our users, or others.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your data.
7. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the nature of the data and legal requirements.
9. Your Rights
Under applicable data protection laws, you have the following rights:
Access: To obtain confirmation about whether your personal data is being processed and access to that data.
Rectification: To request correction of inaccurate or incomplete personal data.
Erasure: To request deletion of your personal data under certain conditions.
Restriction: To request the restriction of processing your personal data under specific circumstances.
Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Objection: To object to the processing of your personal data based on legitimate interests or direct marketing.
Withdraw Consent: To withdraw consent at any time, where processing is based on consent.
To exercise your rights, please contact us using the information provided in the "Contact Us" section below. We may request verification of your identity before fulfilling such requests.
10. Cookies and Tracking Technologies
Our Platform uses cookies and similar tracking technologies to enhance user experience, analyze usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.
11. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our Platform and updating the effective date. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: hey@nohodl.com